0120 – 30 minutes
A conversation, not a questionnaire
We talk about how you like to travel before we talk about where. Slow or dense, hotels or homestays, museums or mountains, who's coming and what each of them quietly wants out of it. No commitment, no cost.
What we need from youRough dates, rough budget band, and who's travelling.
023 – 5 days
The route
Before hotels, before prices, we send you the shape of the trip: regions, nights in each, the order, and why. This is the stage where big changes are cheap, so this is where we want your honest reaction.
What we need from youTell us what feels like too much or too little. Most routes go through two drafts.
035 – 7 days
The full plan, costed
Day by day, with hotels named, transport booked in principle, timed entries identified and a single clear price. Where there's a genuine choice: a better hotel, a longer drive, an extra night, we show you both options rather than deciding for you.
What we need from youApprove it, or send it back. Revisions are expected, not an inconvenience.
041 – 2 weeks
Booking and documents
We book everything: flights, stays, trains, transfers, entries, and the restaurants that need reserving weeks ahead. Visa paperwork is guided step by step. You get a travel document that works offline, with addresses, timings and emergency numbers.
What we need from youPassports, documents, and a deposit to hold inventory.
05The whole trip
While you're away
One number, answered on your timezone. If a road closes, a flight moves or the weather turns, we rebuild the affected days while you're still on the trip rather than after it.
What we need from youMessage us. That's genuinely it.
06A week or two later
After you're back
We ask what worked and what didn't, honestly. It's how the next version of every route we plan gets better and how we know whether to keep recommending a hotel.
What we need from youTen minutes of honest feedback.